Frequently Asked Questions

Please Note: Due to exceptional demand our lead time is currently 7-10 week’s.

Bed Delivery and Covid 19

We are still delivering and installing throughout the UK during the Pandemic using social distancing and PPE. We do require all customers to follow our strict guidelines which will be provided on order of your bed.

Please contact us here if you require any further information on delivery and Covid-19 or call the office on 0330 111 0998 between 10am-5pm, Monday-Friday and a member of staff will be happy to assist.

Accessory shop ordering

Orders from Our Accessory shop are delivered within 2-3 days.

Please call us on 0330 111 0998 for any further queries.

How much is the delivery charge?

Delivery is charged dependant on your location. Please see this link for full delivery charges.

How long does it take for delivery?

Our lead time is based on how busy we are, this is usually between 6-8 weeks. Please see this link for current lead times.

I’m having carpet fitted soon should I wait for delivery until carpet is fitted?

Please do wait for your carpet to be fitted. Once the bed is assembled it would need dismantling to move it.

What size mattresses do your beds take?

Most of beds take a standard single size mattress 190x90cm. We do make some shorty beds, these take a mattress size 175x75cm and our Triple Sleepers with a double bed take a mattress size 190x135cm. Please see information provided on product pages for mattress requirements.

We can make our beds smaller, but the minimum mattress size would be 170cm and a bespoke size mattress would be required (please note we do not supply bespoke mattresses), design charges apply for these alterations.

Please call us on 0330 111 0998 for any queries you may have.

Do you build cot size bunk beds

Sorry we don’t build cot size bunk beds.

Can you build to fit a space?

We can within reason, if you contact us here with your requirements we can assess this for you. Please be aware a design fee will be charged for alterations to your bed.

Do you offer 0% Finance?

Yes, all of our beds are available on 0% finance. Credit requirements apply. Please see this link for more information on 0% finance.

If you have a below average credit score you can apply for our Snap Finance option, please see this link for more information.

Will I be accepted for 0% finance if I have a poor credit rating?

Unfortunately 0% finance is only available for people with a good credit rating. You can try our Snap Finance option here.

Do you offer Payment Plans?

Yes we do, please find more information below: 

1. You pay a 20% deposit (administration fee) as the first payment into the plan. This is non refundable if you cancel the order at a later stage.

2. Subsequently you add further amounts to the plan. You choose the amount you pay with a minimum of £30 each time. We will confirm each payment in writing.

3. When you have reached 80% of the order value we will schedule production of your bed and arrange a convenient delivery date based on when you expect to have made all payments.

4. When 100% of the order value has been paid we will confirm an actual delivery date with you.

5. At any time you can cancel the order and we will repay the full amount you have paid excluding the 20% deposit which will be retained as an administration fee.

6. Please note that no interest is payable on this payment plan.

7. Payment can be made by a bank transfer as follows:
Account Name: Kids Funtime Beds Ltd – Account Code: 09-01-28 – Account Number: 65722579

8. Please email us using the contact form if you wish to commence a payment plan. Each time a payment is made please use your postcode as a reference so that we can track all your payments.

I’ve paid a 10% deposit for 0% Finance but been declined, when will I be refunded?

All refunds will be carried out the next working day and funds should be back in your account within 3-5 working days.

Where are your slide beds?

Nearly all of our beds can have a slide attached. Please see the menu option on the product pages for slide options.

What are the overall measurements of the beds?

Please see the dimensions tab on the product pages for full dimensions. If you require any further assistance with this please call 0330 111 0998 Monday-Friday, 10am-5pm.

How much space is in the bottom bunks?

For all of our beds when using a 14cm mattress there is 65cm head height on the bottom bunk, Funtime high sleeper bunks without drawers have a 90cm head height.

What age are the beds for?

All our beds are for children aged 6 years plus.

Can an adult sleep on the beds?

Our beds have been tested to 18.8 stone so they will take the weight of an average adult!

I have some carpet spare from fitting can we add it to our bed?

Yes. Send us an off cut no smaller than 1600x600mm for mid sleepers and 2200x600mm for high sleepers, we will fit it in our workshop ready for your delivery.

Are the beds easy to disassemble and reassemble?

Yes they are. The hardest thing is moving them from house to house.

It’s my child’s birthday soon and I would like delivery on a certain day. Is this possible?

Not always, but the more notice you give us the more chance we have of delivering on the day.

My son is very boisterous, I’m worried he may break the bed!

It is almost impossible to break our beds so this shouldn’t be a concern.

What are the beds made of?

We use a high quality moisture resistant medium density fibreboard (MDF).

Further Questions?

Please feel free to give us a ring on 0330 111 0998 or send us an email on enquiries@kidsfuntimebeds.co.uk and we would be happy to answer any questions you might have.

Alternatively, click the button below to get in touch via our simple contact form.

Get in touch

A 5 Star Rating on Trustpilot

0% Finance Available

Buying a new bunk bed just got easier. We now offer 0% Finance on all orders over £700! To take advantage of this amazing offer please select ‘Pay by finance’ then follow instructions on checkout.

Find out more

10 Year Guarantee

Our commitment to quality ensures Kids Funtime Beds products are manufactured with the highest quality materials and machinery. We don’t cut corners and use only trained tradesmen to ensure your purchase will last for many years to come.

Find out more

Nationwide Delivery

We deliver and assemble our beds throughout most of the UK. The areas we can’t reach are delivered by pallet for easy self assembly. See our Delivery page to check if we deliver to your area.

Find out more